3M began life as a failed mine and will not pay its first president a salary for 11 years. Yet it grew into one of case study answer most cutting edge agencies in historical past, at last branching into more than 60,000 new products. In evaluation, Norton 3Ms assessment in our study began life with a progressive new grinding wheel that propelled case study solution agency to outstanding early growth. Yet Norton became a stodgy old line company, and not using a reputation for sustained innovation. 3Ms clock builders created an environment where people were encouraged to try basically something, and got 15% of their time to do so. Our company has, indeed, stumbled onto some of its new items,” an early CEO once noted. Ask case study solution common person what case study solution purpose of a company is or how he or she would define a a hit company, and case study solution obviously reaction can be one that makes a profit. A more sophisticated reply might extend that to one that makes an acceptable profit now and in case study answer future. Ask anyone in case study solution finance department of a publicly held firm, and his or her answer can be one which maximizes shareholder wealth. case study answer control guru Peter Drucker said that for businesses to prevail, they had to create customers, while W. E. Deming, case study answer satisfactory guru, encouraged that business achievement required delighting clients.